Policy

Terms of Service

Last updated: June 24, 2026

At TaoTianXia, we create one‑of‑a‑kind ceramic jewelry handcrafted by artists—distinct from traditional pottery or decorative vessels. In the same spirit of care that shapes each piece, we treat your personal information with respect, transparency, and intention.

1. Overview

Welcome to TaoTianXia, a boutique dedicated to reinterpreting the millennia‑old craftsmanship of Jingdezhen through modern design. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting or purchasing from our boutique, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

2. Eligibility & Account

By using the Services, you confirm that you are of legal age in your jurisdiction. You agree that all information you provide—such as contact, billing, and shipping details—is accurate and complete. You are responsible for safeguarding your account credentials and may not transfer, sell, or authorize others to use your account.

3. Our Creations

TaoTianXia’s pieces draw inspiration from the traditional porcelain artistry of Jingdezhen. Many items are handcrafted or shaped through high‑temperature firing, resulting in natural variations in:

  • glaze tone
  • texture
  • pattern
  • dimensions

These variations are inherent to artisanal craftsmanship and do not constitute defects. Colors displayed online may differ slightly due to lighting and device settings. We reserve the right to modify, update, or discontinue any product at any time.

4. Orders

All product listings on the Services are invitations to purchase, not binding offers. Your order is considered accepted only when we confirm it and successfully process your payment. We reserve the right to decline or cancel any order at our discretion, including in cases of suspected fraud, limited availability, or pricing inaccuracies.

Once accepted, orders may not be cancellable or modifiable. All purchases are subject to our Refund Policy.

5. Pricing & Payment

Prices may change without notice. Unless otherwise stated, prices exclude taxes, duties, and shipping fees. You authorize us to charge your selected payment method for all applicable amounts and represent that the information provided is valid and authorized.

For international orders, customs duties and import taxes may apply, and these charges are the responsibility of the customer.

6. Shipping & Delivery

Once your order is transferred to the carrier, ownership and risk pass to you. Delivery times are estimates only and may be affected by customs, logistics delays, or external events. We are not responsible for delays or losses occurring after handoff to the carrier.

7. Intellectual Property

All content on the Services—including designs, images, text, product descriptions, and brand elements—is the exclusive property of TaoTianXia and protected by global intellectual property laws.

You may use the Services for personal, non‑commercial purposes only. Reproduction, distribution, modification, or derivative use of our content without written permission is strictly prohibited.

8. Third‑Party Tools

Certain features may be provided by third‑party partners. These tools are offered “as is” and “as available,” and we are not responsible for their performance or outcomes.

9. Third‑Party Links

Our Services may contain links to external websites. We do not endorse or control these sites and are not responsible for their content, policies, or practices. You access third‑party sites at your own discretion.

10. Relationship with Shopify

Our boutique is powered by Shopify’s platform infrastructure. However, all purchases are made directly with TaoTianXia. Shopify is not responsible for any aspect of your transactions with us.

11. Privacy

Your personal information is processed in accordance with our Privacy Policy and Shopify’s privacy practices. By using the Services, you consent to such processing.

12. Feedback

If you submit reviews, suggestions, images, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty‑free license to use, publish, modify, and display such Feedback for purposes including improvement, promotion, and brand storytelling.

13. Errors & Corrections

Information on the Services may occasionally contain inaccuracies, including pricing, descriptions, or availability. We reserve the right to correct such errors and cancel or update orders accordingly.

14. Prohibited Conduct

You agree not to:

  • engage in unlawful or harmful activities
  • infringe intellectual property rights
  • impersonate others
  • submit misleading information
  • use bots, scrapers, or automated tools to access the Services
  • interfere with security or operational systems

We may suspend or terminate your access for violations.

15. Automated Agents

Automated programs (“Agents”) may not access the Services unless they clearly identify themselves and comply with transparency requirements. We may restrict or block automated access at our discretion.

16. Termination

We may suspend or terminate your access to the Services at any time. Sections relating to intellectual property, liability, indemnification, and privacy will continue to apply after termination.

17. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available.” We do not guarantee uninterrupted operation, complete accuracy, or that products will meet your personal expectations.

18. Limitation of Liability

To the fullest extent permitted by law, TaoTianXia shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

  • lost profits
  • lost data
  • shipping delays
  • dissatisfaction with product appearance

Your use of the Services is at your own risk.

19. Indemnification

You agree to indemnify and hold harmless TaoTianXia, Shopify, and their affiliates from claims arising from your misuse of the Services or violation of these Terms.

20. Severability

If any provision is deemed unenforceable, the remaining provisions remain valid.

21. Entire Agreement

These Terms constitute the complete agreement between you and TaoTianXia regarding the Services.

22. Assignment

You may not assign your rights under these Terms without our written consent.

23. Governing Law

These Terms are governed by the laws of the jurisdiction where TaoTianXia is headquartered.

24. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

25. Contact Information

For questions regarding these Terms, please contact: TaoTianXia@hotmail.com